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- » What can I do in My Account
- » Packages
- » What are - Current Listings Nationwide
- » What can I do with the Map
- » What Happens when I go to - Place an Ad Now
- » Which is the best way to locate what I am looking for - Search-
- » What do the drop down boxes do under the For Sale Icon
- » What do the drop down boxes do under the For Hire Icon
- » What do the drop down boxes do under the Wanted Icon
- » What do the drop down boxes do under the Jobs Icon
- » What do the drop down boxes do under the Tenders Icon
- » What do the drop down boxes do under the Events Icon
- » At the bottom of the home page what does “Sponsors” mean?
- » If I have a problem what should I do first
- » What if I discover inappropriate content on the site what should I do
- » If my credit card is rejected what should I do
- » If I don’t what to use the credit card payment system how can I advertise on the site
The webtrades.com.au site has been designed with the user in mind; however as with many electronic computer based programs problems can occur and some screens can seem difficult to navigate. The below instructions should help you overcome any hurdles you encounter with the site.
If problems persist please use the “contact us” facility under the Home and Help icon to send a message, we will response as soon a practicable.
Speed: This is a large site and the speed the site appears on your screen may vary depending on your computer specifications, your internet connection, wireless or cable connection and in some cases the amount of traffic on your network.
What can I do in My Account
Edit Profile
Make changes to your account details as required from time to time.
View History
This is a detail of all your financial transactions packages purchased and charges for advertisements.
View Details of your Un-processed credit
This is credit requested that has not been paid by the user, this will appear if you have credit terms with us, you can use your Visa or MasterCard to pay for unprocessed credit or pay by direct debit or cheque, further details are available when you log onto the un-processed credit icon . If you cannot process your credit please contact us as your account may have been placed in the inactive mode if your credit card failed.
View your current Posts – Advertisements
This area allows you to edit or delete your active advertisements, change any content or images in an active advertisement and provides you with the opportunity to get the best value for your money. You can edit your advertisement as many times as you require during the listing period.
View details of your Inactive Posts
Inactive post are advertisements that have expired, you can reactivate an inactive ad by paying the package fee, the ad will be re-listed for the listing time shown in your package.
View your Sponsor (Banner) Ads
In this section you can edit and change your content or images as many times as you require during your listing period.
View your Inactive Sponsor (Banner) ads
Inactive sponsor ads are advertisements that have expired or if your credit card failed your ad will be placed in this section, you can reactivate an inactive ad by paying the sponsor fee.
Edit Profile
Make changes to your account details as required from time to time.
Log out
When you have completed your visit to My Account you should log out.
My Account
Credit
Within this section you get a snapshot of your remaining credit which is shown in the top section of the screen
This is a snapshot of your account, the balance of credit is shown on the top section of the screen, and you can also top up your account by selecting your package and choosing the top-up Select Package icon.
You can review all of your transactions by selecting View All or you can choose a particular year and month, you can also choose All Months to show all transactions within a particular year.
You will see information in this area if you have a credit balance with us, when information appears in this area it is informing you that you have an outstanding invoice to pay. Payment can be made by following the instruction under the heading Actions on this screen.
My Account
Classifieds
The view all classifieds allows you to review your ads to edit or delete an ad as you require. When you choose Edit you can change any or all of the text, you can delete images or attachments and upload new images and attachments.
When you choose Post a Classified the list of sections will appear on the screen, choose the section you wish to place a
Classified ad under. If you require help click on "Need help with setting up your classified ad? » click here.
This section allows you to revisit expired advertisements and re-post ads as required.
My Account
Sponsorship
The sponsorship section of this site allows companies to take out a Home page, State page, Regional page and Category page advertisements that are located on the right and left hand side of each page. The sponsor advertisements have a direct link to the sponsor's website the image chosen must be jpg or similar files.
Home page ads are shown on the home page left and right and remain on the screen while a viewer chooses any item from the home page browse section; the home page ad also remains on the screen as a user loads their advertisements on the site.
State Page ads are shown on the State pages. When a user selects a state from the map or the drop down box the State ad appears, the state ad will remain on the screen unless a user does a refine search based on regions or category.
Regional Ads are located on the left hand side of the screen (only 5 availiable per Region) and only appear when a viewer searches State>Region via the search box or the Map, this is focused advertising in your location and reaches customers in your regional area.
Category Banner ads are located on the right hand of the screen (only 2 availiable per Category) and only appear when a viewer selects State>Region>Category in the search box or the refine search via the Map. The category banner ad is a focused advertisement for particular trade in your location and reaches customers in your regional area.
If you have a sponsors advertisement (banner ad) in one of the four categories (Home, State, Regional, Category) you can review your banners ads by selecting - View all Banner Ads. Only active banner ads will appear. You can edit or delete a banner ad from this position. Banner ads are best suited to those companies who have their own websites.
When you choose add new banner ads the same process as Advertise with Us will be presented on the screen following the instructions to load and pay for your banner ad
Inactive Banners Ads also includes Un-Processed banner ads
If your ad is located in the inactive banner section it means it has expired or it has not been paid. If you have credit account with us the ad will appear on the screen in the Inactive Banner section until it has been paid however the ad will appear on the site.
Credit
Classifieds
When you click on the Ad Rates Icon on the Home Page the Four packages and the associated cost are shown on the screen.
As part of our opening specials our Silver package is priced at $50, you receive $250 credit to your account.
In the Jobs section of the Bronze package you can purchase a 12 month advertisement for $119 and change the ad as many times as you require.
This section includes ads for Positions Vacant, Work Wanted and Trade Services
Unlimited Packages are available once you purchase a Platinum, Gold, Silver or Bronze package.
To access the unlimited packages; log on, go to My Account, click on Credit, click on purchase credit, click on the drop downbox and choose the package thats suits you.
Current Listings Nationwide shows all the listings across Australia in the browse area of the Home page.
The Map is a short cut to refine you search and locate items in specific areas suitable to you. You will notice if you select NSW only the advertisements for NSW will be shown in the Browse section (Current listings for NSW) of the front page. If you click on the category you are interested in only that category in NSW will appear on the listings page. When the listing page appears you can further refine your search to specific regions and subcategories.
Click Here; this opens up the five sections for placing an advertisement (For Sale, Hire, Wanted, Jobs, Tenders, Events) before you can place an advertisement you MUST register.
Register as Member; takes you to the registration page. Follow the below instructions
Choose Business member or an Individual member by clicking one of the radio buttons.
Choose a unique Username 6 to 20 characters in length, write down your username and keep this username in a safe place.
Choose this name carefully as it cannot be changed. Press on the red I (Information) button on screen for more information.
Insert your Default email address; this is the address all notices and confirmations from Website for the Trades will be sent.
Decide on a unique Password 6 to 30 characters; remember that the password is case sensitive.
Enter your Password again to ensure you have typed the password you intended.
Press on the red I button on screen for more information.
Select a Secret question from the list and type in your Answer, we ask you to do this as it will assist you in the future if you forget your password.
Press on the red I button on screen for more information.
Default Logo is used in your advertisements unless you choose an alternative image when placing an advertisement.
Business Details: complete the questionnaire as shown, all questions with a red asterisk next to them are required fields and must be answered or the process will not move to the next screen.
Contact Person 1: This is a required field
Name: There are two cells shown for your name, place your first name in the first cell and your family name in the second cell.
Phone: There are two cells for your Landline number the first cell is for your area code the second cell is your phone number. NOTE if you only have a mobile phone type in 00 in the area code and your mobile number in the second cell.
Contact Person 2: This selection is optional.
Email and Website: This information is optional. However if you do not fill this in then it will not appear in the Trade Directory.
The Trade Directory is complimentary when you purchase a Silver, Gold or Platinum package.
State: You cannot access the Suburb until you insert a State.
Please note that the Region is dynamic and is automatically assigned when you choose a suburb.
If you make a mistake and choose the wrong suburb, go back and click on the suburb drop down box; when the list appears go to the top of the list and click on "Please select a suburb" the system will regenerate the suburb list and you can then choose your suburb again
Postal Details: If your postal address is different to your business address choose "different to above" and complete the relevant details.
Terms of Use: Please read the terms of use; if you accept the terms of use click on the box shown. If you would like to Print the Terms of Use click on the Terms & Conditions at the bottom of the screen in the red panel, when the terms & conditions screen appears right click on your mouse and choose print.
Notifications: If you do not want to receive news and special offers for Trades Surplus products and services please click on the box as shown, this will uncheck the box.
Click on Register now:
Registration Verification: (For your security) this is the final process for registration, whilst the Internet registration page is still open check your emails (send/receive) and follow the email instruction. Click on the "verify account here" that arrived in your email. You will note that a "Registration Complete" message appears on the Internet registration page, you are now ready to use your account. On some occasion you may find that the registration process may appear to stall at this point move off this screen and go to your inbox to receive your verification notice follow the instructions.
Advertise with Us
When you choose Advertise with Us you are directed to the sponsors section, please note; sponsor ads are charged separately to the classified ads, if you choose a package (Platinum Gold Silver Bronze) the credit you may have within these classified packages will not cover sponsor ads, these will be charged separately.
The type of Sponsor ads are Home, State, Regional and Category.
The sponsorship section of this site allows companies to take out a Home page, State page, Regional page and Category page advertisements that are located on the right and left hand side of each page. The sponsor advertisements have a direct link to the sponsor's website, the image chosen must be jpg or similar files
Home page ads are shown on the home page left and right hand side of the page and remain on the screen while a viewer chooses any item from the home page browse section; the home page ad also remains on the screen as a user loads their advertisements on the site.
State Page ads are shown on the State pages. When a user selects a state from the map or the drop down box the State ad appears, the state ad will remain on the screen unless a user does a refine search based on regions or category.
Regional Ads are located on the left hand side of the screen (only 5 availiable per Region) and only appear when a viewer searches State>Region via the search box or the Map
Category Banner ads are located on the right hand of the screen (only 2 availiable per Category) and only appear when a viewer selects State>Region>Category in the search box or the refine search via the Map.
Click Here; this opens up the five sections for placing an advertisement (For Sale, Hire, Wanted, Jobs, Tenders, Events) before you can place an advertisement you MUST register.
Register as Member; takes you to the registration page. Follow the below instructions
Choose Business member or an Individual member by clicking one of the radio buttons.
Choose a unique Username 6 to 20 characters in length, write down your username and keep this username in a safe place.
Choose this name carefully as it cannot be changed. Press on the red I (Information) button on screen for more information.
Insert your Default email address; this is the address all notices and confirmations from Website for the Trades will be sent.
Decide on a unique Password 6 to 30 characters; remember that the password is case sensitive.
Enter your Password again to ensure you have typed the password you intended.
Press on the red I button on screen for more information.
Select a Secret question from the list and type in your Answer, we ask you to do this as it will assist you in the future if you forget your password.
Press on the red I button on screen for more information.
Default Logo is used in your advertisements unless you choose an alternative image when placing an advertisement.
Business Details: complete the questionnaire as shown, all questions with a red asterisk next to them are required fields and must be answered or the process will not move to the next screen.
Contact Person 1: This is a required field
Name: There are two cells shown for your name, place your first name in the first cell and your family name in the second cell.
Phone: There are two cells for your Landline number the first cell is for your area code the second cell is your phone number. NOTE if you only have a mobile phone type in 00 in the area code and your mobile number in the second cell.
Contact Person 2: This selection is optional.
Email and Website: This information is optional. However if you do not fill this in then it will not appear in the Trade Directory.
The Trade Directory is complimentary when you purchase a Silver, Gold or Platinum package.
State: You cannot access the Suburb until you insert a State.
Please note that the Region is dynamic and is automatically assigned when you choose a suburb.
If you make a mistake and choose the wrong suburb, go back and click on the suburb drop down box; when the list appears go to the top of the list and click on "Please select a suburb" the system will regenerate the suburb list and you can then choose your suburb again
Postal Details: If your postal address is different to your business address choose "different to above" and complete the relevant details.
Terms of Use: Please read the terms of use; if you accept the terms of use click on the box shown. If you would like to Print the Terms of Use click on the Terms & Conditions at the bottom of the screen in the red panel, when the terms & conditions screen appears right click on your mouse and choose print.
Notifications: If you do not want to receive news and special offers for Trades Surplus products and services please click on the box as shown, this will uncheck the box.
Click on Register now:
Registration Verification: (For your security) this is the final process for registration, whilst the Internet registration page is still open check your emails (send/receive) and follow the email instruction. Click on the "verify account here" that arrived in your email. You will note that a "Registration Complete" message appears on the Internet registration page, you are now ready to use your account. On some occasion you may find that the registration process may appear to stall at this point move off this screen and go to your inbox to receive your verification notice follow the instructions.
Advertise with Us
When you choose Advertise with Us you are directed to the sponsors section, please note; sponsor ads are charged separately to the classified ads, if you choose a package (Platinum Gold Silver Bronze) the credit you may have within these classified packages will not cover sponsor ads, these will be charged separately.
The type of Sponsor ads are Home, State, Regional and Category.
The sponsorship section of this site allows companies to take out a Home page, State page, Regional page and Category page advertisements that are located on the right and left hand side of each page. The sponsor advertisements have a direct link to the sponsor's website, the image chosen must be jpg or similar files
Home page ads are shown on the home page left and right hand side of the page and remain on the screen while a viewer chooses any item from the home page browse section; the home page ad also remains on the screen as a user loads their advertisements on the site.
State Page ads are shown on the State pages. When a user selects a state from the map or the drop down box the State ad appears, the state ad will remain on the screen unless a user does a refine search based on regions or category.
Regional Ads are located on the left hand side of the screen (only 5 availiable per Region) and only appear when a viewer searches State>Region via the search box or the Map
Category Banner ads are located on the right hand of the screen (only 2 availiable per Category) and only appear when a viewer selects State>Region>Category in the search box or the refine search via the Map.
To find the item of interest to you type the item name in the Keyword cell and then press search, this will locate any advertisement that contains your keyword; to further refine your search choose an item from the following headings;
All sections
All Categories
All Australian States
All Regions
Postcode
Advanced Search
All Sub Categories
Any Time Span
For Sale
When you click on this icon the system will list all the advertisement in the For Sale section and includes all advertisements across Australia.
Sell your Items
When you click this icon the system will take you to the PLACE AN AD NOW page, remember you have to log on with your username and password before you can place an advertisement.
Advertising Rates
When you click on this icon the schedule of charges appears.
For Hire
When you click on this icon the system will list all the advertisement in the For Hire section and includes all advertisements across Australia.
Post items for Hire
When you click this icon the system will take you to the PLACE AN AD NOW page, remember you have to log on with your username and password before you can place an advertisement.
Advertising Rates
When you click on this icon the schedule of charges appears.
Wanted Items
When you click on this icon the system will list all the advertisement in the Wanted section and includes all advertisements across Australia.
Post your wanted Items
When you click this icon the system will take you to the PLACE AN AD NOW page, remember you have to log on with your username and password before you can place an advertisement.
Advertising Rates
When you click on this icon the schedule of charges appears.
Jobs Available
When you click on this icon the system will list all the advertisement in the Position Vacant section and includes all advertisements across Australia.
Jobs Wanted
When you click on this icon the system will list all the advertisement in the Jobs Wanted /Trade Services section and includes all advertisements across Australia.
Post a Job
When you click this icon the system will take you to the PLACE AN AD NOW page, remember you have to log on with your username and password before you can place an advertisement.
Advertising Rates
When you click on this icon the schedule of charges appears.
For Tender
When you click on this icon the system will list all the advertisement in the Tender section and includes all advertisements across Australia.
Post your Tenders
When you click this icon the system will take you to the PLACE AN AD NOW page, remember you have to log on with your username and password before you can place an advertisement.
Advertising Rates
When you click on this icon the schedule of charges appears.
Events
When you click on this icon the system will list all the advertisement in the Events section and includes all advertisements across Australia.
If you want to post an Events advertisement go to the PLACE AN AD NOW section of the home page and click on Click here
Advertising Rates
When you click on this icon the schedule of charges appears. Please note that the charges for Sponsor Banner ads are charged separately to your Classifieds account. Each time you place a Banner Ad you will be requested to pay the for the Banner ad even if you have credit available in your classifieds account.
Banner Set-up
When you click on this icon the system will take you to the banner set up page where you can choose a Home, State, Regional or Category Banner Advertisement.
Under the Home Icon or Help icon you will find -Contact Us- send us your enquiry and we will reply as soon as possible.
Should you wish to contact us by email - admin@webtrades.com.au
Mailing Address - PO Box 1319, Mandurah 6210. Western Australia.
Phone - 1300 324 124 (please leave a message, we will reply as soon as possible)
When you access the complete details of an ad by clicking on the title of the ad in the listing page (that is the first page you access when you click the For Sale Icon,etc) You will notice at the bottom of each ad a link with the words "If this ad is inappropriate Click Here" click on this link it will take you to your email program, please forward this email to us for our immediate action.
Look at our section under Payments located under the Help Icon.You can apply for a credit facility (GOLD & PLATINUM ONLY) and you will receive an invoice for the charges that occur on your account, the invoice will be emailed to you at the time you purchase credit. You apply as follows;
Invoice accounts can be established by applying via our -Contact us - icon on the home page- please include your full company details and contact details, upon approval by our accounts department will set up your account and notify you via return email of your account details.
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