Privacy Policy
Information collected
Trade Surplus International & Website for the Trades (TSI) - Customer Privacy PolicyTSI Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by TSI anytime you interact with TSI, such as when you visit our website, when you purchase TSI advertisement space or banner ads, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at TSI, and we go to great lengths to protect it.
- We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our site and focus on a range of categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest announcements and changes to our site. If you do not want TSI to keep you up to date with our latest announcements and changes on TSI services please email us admin@webtrades.com.au to have your details removed from our system.
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There are a number of ways in which your personal information may help us give you better service.
- When you interact with TSI, we may collect personal information relevant to your service, such as your name, mailing address, postal address, phone number, email address, and contact preferences; your credit card information (for transaction purposes only) and information about the TSI services you wish to use and information relating to a support or service issue.
- We also collect the above information for market research purposes, to expand our understanding of our concentration of customers and how we can provide a better service in your Region.
- We collect information regarding customer activities on our website including information collected via the "Tell a Friend" service . We can then determine how best to provide practical information to our customers and to understand which parts of our websites are of most interest to them.
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The TSI website allows you to create a "Username and Password" based on your personal selection. You also create your company profile providing your name, mailing address, postal address, phone number, email address. The system saves your personal Username and Password. The next time you wish to post an ad on the site all you need to do is enter your Username and Password to gain access to the system.
Information displayed is public When you use post an advertisement on the site you should be aware that your name, phone number and email will be available for potential customers to contact you. The information you submit and use to identify you to potential customers can be read, collected or used by other individuals to send you unsolicited messages. TSI is not responsible for your personal information you choose to submit in your advertisement.
Do we disclose your information to other marketers? TSI does not sell or rent your contact information to other marketers. Within the TSI Group Your personal information may be shared with legal entities within the TSI group who will safeguard your information in accordance with TSI privacy policy. - Our service providers, franchisee(s), and strategic partners (Strategic Partners) There are also times when it may be advantageous for TSI to make certain information about you available to companies who are TSI "Strategic Partners" and who perform work for TSI to provide our services to you on our behalf. These companies may help us process information, manage and enhance customer data, provide customer service, assess your interest in our services or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with TSI policies. We may also, via our "Strategic Partners" have our services delivered to you and they will provide us feedback to improve our services, those "Strategic Partners" would operate under the TSI group and also safeguard your information in accordance with TSI privacy policy. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance the disclosure is necessary.
- The TSI Online Service use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. You must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer this will help protect the confidentiality of your personal details and credit card information while it is transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
- TSI has procedures in place to keep your personal information accurate, complete and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete and up to date by checking at www.webtrades.com.au "My Account".
- If you have questions or concerns about TSI Customer Privacy Policy or data processing, please contact us at admin@webtrades.com.au TSI may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.
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Special Conditions for Victoria and Tasmania If you are a commercial advertiser in Victoria we refer you to section 29 of the Fair Trading Act 1999, this section requires businesses to identify themselves in their ads by publishing.
- the name and/or address of the business,
- the business registration or license number,
- Or the business name registration number.